Terms of Service for iLoveSong.ai

These Terms of Service ("Terms") govern your access to and use of iLoveSong.ai and its related services (the "Service"). The Service is operated by CHANPI LTD ("we", "us", or "our"). By creating an account, purchasing a plan, or using the Service, you agree to these Terms.

These Terms are intended for users worldwide. Mandatory rights under the laws of your country or region continue to apply where they cannot lawfully be excluded.

1. Eligibility and accounts
You must be legally capable of entering into a contract. Minors may use the Service only with any permission and supervision required by local law. You must provide accurate information, protect your login credentials, and promptly report suspected unauthorised access. You may not sell, transfer, share, or misuse an account.

2. AI music and creator tools
The Service provides AI-assisted music, lyrics, audio, voice, video, and related creator tools. Outputs are probabilistic and may contain errors, artefacts, or similarities to material generated for others. We do not guarantee that outputs are unique, copyrightable, suitable for a particular purpose, or free from every third-party claim.

Where we ourselves train or fine-tune a model using datasets other than User Content, we use material that we reasonably believe is in the public domain, appropriately licensed, or otherwise lawfully available for that purpose. Some features rely on third-party AI providers, whose model development and historical training data are controlled by those providers.

3. Plans, payments, and renewal
The price, currency, billing period, included usage, taxes, and material plan limits are displayed before purchase. Payments are processed by Stripe or another provider identified at checkout. Subscriptions renew automatically for the period shown until cancelled. You authorise the payment provider to charge the payment method on file at renewal.

You may cancel future renewal through the available account or billing portal, or by contacting support. Cancellation prevents the next renewal but normally leaves paid access available through the current billing period. Where required, we will give advance notice of price changes that affect future billing.

4. Credits and usage limits
Credits are limited, non-transferable Service entitlements and are not money, stored value, or property. Allocation, consumption, and expiry are described on the pricing or account pages. Different tools may use different amounts. Credits may expire at the end of their stated validity period, subject to rights that cannot lawfully be excluded.

5. Cancellation, refunds, and consumer rights
Our voluntary refund rules appear in the Refund Policy. Cancelling renewal is different from requesting a refund. Consumers may also have mandatory remedies for faulty, misdescribed, or improperly supplied digital content or services. Nothing in these Terms limits a non-waivable remedy.

Consumers in the United Kingdom, European Economic Area, and certain other jurisdictions may have a statutory cooling-off or withdrawal right. Where permitted by law, that right may be lost for digital content after the consumer expressly requests immediate supply and acknowledges the consequences. Immediate access alone does not waive a statutory right if legally required consent or acknowledgement was not obtained.

6. User Content and no model training
You retain the rights you hold in prompts, lyrics, uploaded files, audio, images, recordings, generated outputs, and other material submitted or created through the Service ("User Content"). You grant us and our processors a non-exclusive licence to process User Content only as reasonably necessary to provide requested features, maintain security, troubleshoot, support users, comply with law, and enforce these Terms.

We do not use, and do not permit processors acting on our behalf to use, User Content to train or fine-tune general-purpose, foundation, or third-party generative AI models. This includes prompts, lyrics, audio, voice recordings, uploaded files, and generated outputs. It does not prevent temporary processing to produce requested results, safety and abuse checks, or analysis of aggregated or de-identified operational metrics that do not contain User Content. Any future training use requires separate, explicit opt-in consent.

7. Rights in outputs
Subject to the plan shown at purchase, you may use outputs for the permitted personal or commercial purposes. As between you and us, and to the extent legally permitted, we assign to you any rights we hold in a paid-plan output after payment. This does not transfer rights in the Service, models, software, trademarks, or third-party material. You remain responsible for clearing protected names, likenesses, samples, lyrics, trademarks, and other elements used in an output.

8. Voice features
You may upload or record a voice only when it is your own or you have clear authority from the speaker. You must not use voice features for deception, non-consensual impersonation, or false endorsement. Voice information may be sensitive or biometric data under some laws. We may require verification and remove material that presents legal, safety, or abuse risk.

9. Prohibited use
You must not use the Service to violate law or rights; create fraud, malware, harassment, abuse, non-consensual sexual material, or deceptive impersonation; bypass security or usage controls; disrupt, scrape, or reverse engineer the Service except where law permits; resell accounts or credits; or use the Service or outputs to train a competing model without written permission.

10. Third-party services
The Service may rely on independent infrastructure, AI, payment, authentication, storage, analytics, and communication providers. Their availability and terms can affect particular features. We remain responsible for obligations imposed on us by applicable law but do not control independent third-party services.

11. Suspension and termination
We may reasonably restrict access while investigating fraud, security incidents, unlawful activity, infringement, payment failure, material breach, or risk to users or the Service. Where appropriate, we will provide notice and an opportunity to appeal or cure. Serious or repeated violations may result in termination.

12. Disclaimers and liability
We provide the Service with reasonable care and skill but do not guarantee uninterrupted availability or that every output will meet expectations. Nothing excludes liability for fraud, death or personal injury caused by negligence, wilful misconduct, or any liability or consumer remedy that cannot lawfully be excluded. Subject to those exceptions, neither party is liable for indirect or consequential loss that was not reasonably foreseeable. For business users only, our aggregate liability is limited to the amount paid during the 12 months before the event giving rise to the claim.

13. Changes
We may update these Terms for legal, security, operational, or Service changes. We will provide reasonable notice of material changes where required. Changes do not retroactively remove accrued rights. You may stop using the Service and cancel future renewal if you do not agree.

14. Governing law and disputes
These Terms are governed by the laws of England and Wales. Courts of England and Wales have jurisdiction, except that consumers retain mandatory protections and access to any forum available under the non-waivable law of their country or region.

15. Contact
Questions about these Terms may be sent to [email protected].